Maintenance and your Enwise Warranty

We have received a number of calls from past Enwise customers who have purchased a tankless water heater, a furnace, an air conditioner, or some other piece of mechanical equipment.  They always ask about their Enwise warranty and what The companies bankruptcy means for them.  The answer is easy but it is important to everyone.Enwise warranty

Many HVAC companies offer extend warranties on top of the equipment manufactures specifications.  These extend warranties (like the Enwise warranty) can be set up in a few different ways, but most are done though the actual HVAC company.  This can be risky as you rely on the company to provide coverage if an issue arises, but there is no guarantee the company will be around in 10 years.  This is exactly what happened in the case of Enwise warranty, the extended warranty that some customers purchased was effectively erased the moment they went bankrupt.

But… Every customer still maintains their system warranty from the manufacturer, which in most cases is really quite good.  You are not bound to any one company and as long as they are a recognized dealer of a certain brand all warranty work can be done by any company, it’s you, the home owner’s choice.  Thus, if you are a past Enwise customer all of your equipment is still covered under the manufactures warranty, you just need to choose another company to perform the scheduled maintenance and warranty work should the need arise.

The one catch is maintenance; you need to make sure that maintenance on your furnace, tankless, air conditioner or other system is done according to the systems manual.  If you forgo any maintenance and you experience some type of system failure your warranty is null and void.  So follow your scheduled maintenance and know that what happened to the extended Enwise warranty customers very well could happen to you. It’s better safe than sorry.

We can perform maintenance on all pieces of equipment and systems. 

Prices start at $119

CALL (647) 925-1930     should you have any questions or to schedule an appointment

Custom Tankless Installation

Installing a tankless water heater can be a difficult job as such each customer we service receives a custom tankless installation.  There are a number of factors that ensure no two jobs are alike and thus each installation is unique.

There are a number of reasons people are upgrading to tankless systems, but it’s important to understand that a tankless might not be right for every situation.  Here are a few reasons people are choosing to upgrade.

  • High efficiency – some tankless units are 98% efficient – that’s future proof.
  • Unlimited hot water – Jacuzzi’s and body showers take a lot of water that can empty a conventional tank quickly.
  • Extended Lifespan – a tankless has an expected lifespan of over 20 years.
  • Space Savings – As homes and condos continue to shrink floor space becomes a premium a tankless mounts to the wall.
  • Energy savings – 98% means that 98 cents of every dollar you spend is actually used.Tankless Installer Toronto

Within Toronto and the Greater Toronto Area we are in a rental market for water heaters which is very unfortunate.  These systems really aren’t that expensive and when leasing you easily pay for the system 3-5 times over.  Some companies within the Greater Toronto Area are offering financing of a tankless but again the fine print is where they get you.  We see more home owners regretting their decision and paying between 13% to 18% interest for their tankless.  We often recommend that homeowner simply use their line of credit if they are looking to finance a tankless system.  The interest rate is much more reasonable and will likely save the homeowner a few hundred bucks or more.

If you’re looking for that custom tankless installation throughout the Greater Toronto Area give us a call and we can have a REP come out to your home, free of charge.   The REP will be able to assess your home, gas lines, venting requirements and give you a quote right there on the spot.

Call Today to schedule a time (647) 925-1930

Or fill out the form and we will contact you Click For Form

Purchasing A New Water Heater

When your conventional tank-type water heater fails, it’s usually not catastrophic.  The failure usually produces a small little leak that is caught in a drip pan or trickles across the floor into a drain. This slow leak usually gives you some time to think about the issue and plan a replacement strategy.  You have an opportunity to shop around, get quotes from water heater installers, and research new technologies. You may opt to simply replace your system with an equivalent water heater or you may look at upgrading to a new tankless water heater with a much higher efficiency.  Once thing you should do is examine your water heating rental fees, most people are shocked at how much they pay.  Really look at the cost to benefits of renting verse owning your system, remember most homeowners in cities throughout Canada and the US for that matter don’t rent their systems.tank size verses tankless

If your leak is causing damage to surrounding equipment, floors, ceiling or you’re going without hot water; it may be considered an emergency.  In my house a “no hot water situation” is frequent and often (because I continually test different manufactures systems) and usually just results in some harsh words from my wife.  In your home no hot water is probably a result of some type of mechanical failure, a circuit board, igniter, pressure sensor etc.  It’s a good idea to replace a troublesome system before it causes too much stress on your relationships.  So it may be time to do a bit of research.

A whole house tankless water heater won’t sit on your floor; it will mount to the wall. The tankless system will use either natural gas or propane as a fuel source.  The system will likely need you to upgrade your gas lines and change the venting from your old water heater.  If you’re considering a tankless and have any question, don’t hesitate to ask.

Tankless And Water Heater Servicing In Toronto

Water heaters

If you own a tankless it is important to service your system.  A tankless is designed by engineers to have, first and foremost, the heat exchanger and internals scrubbed with a mild acid (vinegar).  The vinegar reacts with a buildup that occurs in all pipes and watercourses (scale and lime deposits) effectively eating it away and clearing the heat exchangers and pipes. This scale acts as an insulator significantly reducing the transfer of heat to water. Engineers have also taken many precautions to ensure that internals and parts of a tankless have as few wear points as possible.  This has increased the lifespan of a tankless water heater to over 20 years!

Direct Energy and several other large companies that rent water heaters are trying to reduce the tankless emergence.  Currently if you’re renting a conventional water heater the system is designed to have a lifespan of around 10 to 12 years.  After this point the water heater will have significant buildup inside severely reducing its efficiency.  The thing is that none of these companies will push you to replace your system since you are the one paying the gas bill and it only affects your homes energy consumption.

What Can You Do?

That’s easy, call the company your renting your water heater from.  They will tell you the buyout costs and the age of the water heater you have.  If the system isn’t very old I would recommend you keep the water heater until it reaches its operational lifespan (10-12 years). If your system is already quite old you may simply need to schedule a removal with your water heater rental company. Then start getting quotes for a tankless system.

Once that new tankless is installed make sure you take care of it, have it flushed once every two years at the minimum (or flush it yourself).  A flush is simple preventative maintenance that will ensure your system makes it past the expected 20 year lifespan while maintaining its 98% efficiency rating!

Tankless Air Flow And Your Home

Tankless Air Flow

There is a big difference between a tankless water heater and a conventional power vent tank type water heater.  Obviously they heat water fundamentally different, but what I’m eluding to is the makeup air.

A power vent tank type water heater sucks air from inside the house uses it for combustion and them forces it out the house as exhaust.  This fresh air the tank uses for combustion has to come from somewhere and thus it pulls it in though the numerous cracks and holes throughout your home.  The problem is that this air is usually unconditioned, so your furnace or A/C has to turn on to compensate for the influx of either cold or hot air costing you money.negative-home-air-pressure-conventional-tank

A tankless is a closed loop system.  This means that it draws combustion air from outside the home and vents the exhaust gases outside as well.  There are two pipes on a tankless system, one will vent the exhaust gases out and the other will draw fresh air in from outside thus preventing it from being drawn in from the cracks and holes throughout your home.  This balance of intake  and exhaust helps to maintain a balanced air pressure within your home.  This of course saves you money as your furnace and air conditioner don’t need to heat or cool this invasive air caused by a poor water heater design system.

If your interested in finding out more on how a tankless water heater can work to save you money and still provide all the conveniences and more that a conventional tank provides, don’t hesitate to give us a call.

Call Us With Any Questions 647-925-1930

Gas Code and Tankless Systems

The 2012 national gas codes in the United States have recently made a significant changed.  This change is substantial for tankless water heater systems as the old code required ¾ inch gas piping which many homes only had as an upgrade.

In the past if you had your hot water heater fail and you decided to upgrade to a tankless system you may have been delayed or forced to go back to a conventional tank type system due to your homes standard ½ inch gas lines.

Home builders are now able to install ½ inch gas lines without predetermining if the home owner is going to utilize a tankless or conventional tank.  The ½ inch pipe is now able to be configured to support either water heating option.

The newly lifted restriction makes it even easier to Go Tankless – now we just need this same update in our Canadian gas codes.

Tankless Water Heater Service Valves

Toronto and Area Tankless Services

Service Valves on a Tankless are Important

The service valves on a tankless are essential for cleaning the insides of your tankless.  The valves allow an easy method of changing the incoming and outgoing water from one source to another.  Why would you need this feature? Well your tankless is designed to last more than 20 years and this requires that the scale and lime buildup that forms on the inside of the system is flushed or cleaned out.  The scale forms fastest in situations where water is rapidly heated, so the heat exchanger is the primary location of buildup.

It is not mandatory that these service valves are installed but any good contractor will have included them in the price and if you have a tankless you probably have some already.

The Service Valves Use

Cleaning your tankless requires you to shut the fuel source down, unplug the unit, switch the incoming and outgoing water over with the service valves.  Then you can simply hook up some hoses to the in and out ports on the service valves and pump vinegar or some acidic solution though the tankless.  The acid eats the scale and restores the tankless to its original efficiency.Toronto and Area Tankless Services

Scale buildup quickly reduces the efficiency of your tankless by significantly slowing the transfer of heat to water. 

So if you have a tankless tank a quick peek at your system and see of your contractor or installer included the service valves.  If not, don’t worry they can always be installed after the fact.  Give us a call and we can install some and flush your tankless at the same time.

Service Valves Specifications

  • 3/4″ union connections
  • Colour coded handles and unions
  • Staggered connection points to easy access and installation
  • Forward facing purge/flush ports ease routine servicing
  • Purge/drain hose connection port and cap
  • Full port, quarter turn valves

Prevent Deadly Diseases

Prevent Deadly Water Heater Diseases

Legionnaires’ Disease can be fatal and the standing hot water in a conventional water tank creates an ideal environment for it to thrive and reproduce. A tankless water heater has no standing water eliminating the threat posed by the deadly disease. Don’t take chances with your family’s health, install a tankless system and ensure they’re safe.

If you read a checklist of energy-saving tips its very likely to includes a recommendation to turn the temperature of your water heater down from 140°F (60°C) to 120°F(49°C), including these popular websites — TreeHugger and Planet Green — Yet when seeking an opinion from industry professionals they will tell you never to set your heater below 140F, as it can become a sort of petri dish for Legionnaires Disease.

Legionella pneumophila (Legionnaires Disease) is an aquatic organism that thrives in warm environments. The disease was first identified in Philadelphia in 1976 after 34 veterans died attending an American Legion Convention.

The important thing to know is that the bacteria that causes Legionnaires Disease are very temperature sensitive.

  • 70 to 80 °C (158 to 176 °F): Disinfection range
  • At 66 °C (151 °F): Legionellae die within 2 minutes
  • At 60 °C (140 °F): Legionellae die within 32 minutes
  • At 55 °C (131 °F): Legionellae die within 5 to 6 hours
  • Above 50 °C (122 °F): They can survive but do not multiply
  • 35 to 46 °C (95 to 115 °F): Ideal growth range
  • 20 to 50 °C (68 to 122 °F): Legionellae growth range
  • Below 20 °C (68 °F): Legionellae can survive but are dormant

Hydro Quebec has found that even at 60 °C – the setting on most electric water heaters – an estimated 25% of all water heaters are contaminated by legionella bacteria in Canada.  This is a staggering statistic. But why are more people not contracting the disease?  Well it can simply be left to chance, the bacteria most often enter the lungs due to aspiration (aspiration means choking such that secretions in the mouth bypass the choking reflexes and enter the lung) and thus drinking contaminated water is not a major cause of Legionnaire’s disease.

A conventional tank draws hot water from the top and adds cold water to the bottom providing a continuous reservoir for this disease.  When cold water is injected it lowers the temperature making it idea for the bacteria to multiply.  A tankless is a different system all together, tankless water heaters have no standing water and this no place for the bacteria to take refuge.  In addition a tankless system completely flushes itself every time the hot water is used in your house maintaining a clean bacteria free environment.

Legionnaires Disease can be deadly and affects both children and elderly more so than others, a tankless water heater is a great solution for this problem. If your at all interested in seeing if a tankless is right for your home give us a call or fill out the form on the side and we will get back to you.

 

Cottage Country Tankless

Your only at the cottage a few days a week, why waste all that energy keeping your water hot? A tankless is perfect for cottages and only heats water when your there and when its needed.  So save some money this summer and have a tankless water heater installed at your cottage, or if you’re a do-it-yourself’er and only need us to supply you with the system, we can help you with that too.

A cottage country tankless is a great, cheap solution for your cottage water heating needs.

There is a growing demand for small to medium sized propane tankless water heaters as cottagers are looking to reduce their electricity bill and the water heater is a significant consumer. If your only at the cottage on weekends it really doesn’t make sense to heat your water 7 days a week. We offer a number of tankless systems that work with various sized propane tanks and only use energy when you want hot water as opposed to consuming it all week long.

Tankless water heaters have freeze protections systems built right in so you know your investment is protected.

We know a lot of cottage owners are also the “do it yourself” kind of people and for this we offer shipping right to your door.

If you have decided to upgrade to a tankless at your cottage give us a call or fill out the form and we can help you choose not only the correct size tanklesss but also one that fits your budget.

Keep your Children Safe

Tankless water heaters come with a remote control that lets you lower the maximum water temperature from the convenience of your bathroom. With a lower temperature set you don’t need to worry about your child being scalded if the faucet gets accidentally moved; the water can’t get any hotter, only colder.

Benefits of a Tankless Temperature Controller

  • Set max output water temperature from anywhere
  • Keep children safe and never worry about scalding again
  • Perfect temperatures constantly
  • Set temp and fill your bath to the exact temperature
  • Show error codes and info

Almost all brands of tankless systems have remote controls, some are actual water proof remotes while others are similar to your furnace thermostat and mount to a wall.  These systems allow you to easily and conveniently change the temperature of your water heaters output temperature.  Why would you need this? Well it’s one of those things that initially you think you would never need but once you have it cant live without it. For example filling up the bath or jacuzzi tub, simply drop the temperature on the remote control to 102 degrees F. and know that your tub is now filled with that water that exact temperature.  Filling a tub for a child? set the temperature at a safe level and never worry if they are playing with the faucet, the water can never get hotter than you set it. Keep your children safe with a tankless.

Give us a call or fill out the form on the right, we can answer any questions you may have and see if a tankless meets the necessary venting requirement in your home.