On Demand Water Heater

on demand water heater

What is an on demand water heater? Well it is simply a different name for a tankless water heater.  If you think about how a tankless works it’s easy to understand why some people may say or call it an on demand water heater.

On demand water heaters nearly instantly heat water up to a desired temperature by running it through a heat exchanger.  How much hot water produced is related directly to the amount of energy output by the burner.  Although water is a liquid it is very dense and requires an awful lot of energy to heat it up.  This is part of the challenge in your homes hot water heater.

A conventional water heater roughly puts out 40,000 BTU when heating the water in the storage tank.  An on demand tankless suitable for Toronto and the GTA needs to produce about 150,000 to 200,000 BTU’s.  This much energy is necessary to sufficiently heat enough water fast enough during winter months.

Although this is 4-5 times the gas consumption an on demand water heater, as the name implies, only needs to heat the water when you need it.  Alternatively a conventional tank will run constantly to maintain hot water even when you don’t need it.  The saving a tankless produces can amount to a 40% reduction on your homes water heating bill.

If you are think of upgrading to an on demand water heater for your home give us a call or fill out our online form.  We will give you an accurate quote with full details so you fully know the cost of your upgrade.  On top of that we fully guarantee our work and even offer to take your old tank back to the company you were renting it off of.

Call: (647) 925 1930

Rinnai Changes Ultra Series Tankless

Ultra Series Tankless

Rinnai has changed the Ultra series tankless water heaters to better reflect the designation with the model number.

Basically the tankless has remained the same internally and the name has just changed.

RC98i has been changed to RU98i

Rc80i has changed to RU80i

Personally I think they did this to better differentiate their models of tankless water heaters.  Rinnai has a bit of an alternative way to categorizing their systems and it goes as such:

  1. Value Series
  2. Luxury Series
  3. Ultra Series

The Value Series, as Rinnai calls it, are rarely if ever sold in Toronto, the GTA, or Southern Ontario for that matter.  Our water is just a bit too cold in the winter to be able to install these units and expect reliability.  They could work great for cottage or seasonal use though.

The Luxury Series is where we start to get into tankless systems suitable for Ontario home owners.  The RL94i and the RL75i being the two systems.

The Ultra Series tankless systems suitable for the Greater Toronto Area consist of the RU98i and RU80i.

Rinnai Model Code Breakdown.

I’m not 100% certain on this but as far as I know this is how Rinnai model name is broken down. Using the new RU80i as an example.


R = Rinnai

U = Ultra (for the ultra series which consists of only condensing tankless systems)

80 = This indicated max hot water output at a certain temperature rise (8.0 gallons)

i = Signals that this is an indoor model (e specifies that a Rinnai tankless is outdoor)

Here is another example


R = Rinnai

L = Luxury (for the Luxury series which consists of only non-condensing tankless systems)

75 = This indicated max hot water output at a certain temperature rise (7.5 gallons)

i = Signals that this is an indoor model (e specifies that a Rinnai tankless is outdoor)


If you have any further questions don’t hesitate to call us or fill out our online form.  Our aim is to get back to you in less than one business day.



Achieving The Best Water Heater Efficiency

water heater efficiency

Looking to get the best water heater efficiency out of your your homes system? We have put together a few tips that you can take advantage of when looking at increasing your homes water heating bills.

First we recommend that you take a quick trip to Home Depot, Lowes or another renovation retailer (preferably Canadian owned and operated) to purchase pipe insulation. One way to really improve efficiency is to insulate the hot water pipes in your home, its really surprising how many homes just don’t employ this simple upgrade.drain water heat recovery and a tankless

The next suggestion is really only possible if you are renovating. For maximum water heater efficiency the unit should be located as close as possible to the point of use, this will significantly reduce the energy lost from long pipe runs mentioned above. If you happen to have a small powder room at the far end of your home consider a small electric tank installed under your sink, they hold a gallon of hot water and can save a lot of energy.

Consider a drain water heat recovery system, these simple units are installed in the basement on your drain pipe. As hot water from the shower or tap is dumped down the drain a heat exchanger captures the lost energy and uses it to preheat the water going to your water heater. The saving can exceed 40% and reduce the overall energy consumption of your entire home by 10%.

Depending on how you and your family use hot water a tankless or a high efficiency conventional tank can go a long way to improving your homes water heater efficiency rating.

Interested in any of the items we mentioned above? Give us a call (647) 925-1930 and we can answer any question you may have.

As always knowledge is power and information is always free!

Tank Less Hot Water Heaters –

GTA Tankless Sales

Tank Less

There are some interesting ways in which people search tank less water heaters, this includes the spelling I just mentioned.  Tank less hot water heaters, technically that is exactly what a tankless is.  A tankless is a unit that produces hot water on demand, no storage or storage tank needed. Ohh and tank less is actually just one word, tankless.

Have these systems become popular? I would say that they are on the edge of becoming very popular.  As energy prices continue to climb we see more and more innovative products coming out helping to reduce energy use.  In Toronto, the GTA, and the numerous towns and cities that encompass Ontario mostly utilize hot water tank type systems.  A conventional tank is around 60% efficient when it is first built and efficiency is reduced by about 2% per year due to scale and lime buildup.  A tank less hot water heater starts life between 82% and 95% efficiency but, like the conventional hot water tank, is also subject to a 2% efficiency loss per year.  The benefits of a tank less system is that it is designed to have the offending scale and lime removed easily restoring the original efficiency.

In and around the Toronto, Hamilton, Oakville, Golden Horseshoe area we spend about 35% of our homes total energy bills on heating water.  A tankless can reduce this by roughly 40%, thus your water heating bill can be reduced to around just 20% of total home energy needs.  This adds up pretty quickly when you realize that you heat water in your home 365 days a year; winter, summer, fall, spring, it doesn’t matter it’s always hot.

Take a look at the new generation of tank less hot water heaters , they are well suited and well designed for Toronto and area homes.

(647) 925-1930

Give us a call and we can answer any questions you may have as well as give you a price for a tank less.

Tank VS Tankless – Misconceptions

Tankless Toronto

There are a lot of misconceptions regarding tank type water heaters and tankless systems.  As a homeowner, if you’re thinking of adding a tankless to your home take what you read on the internet with a grain of salt.  Everyone seems to be some sort of expert on water heaters and can tell you which system is better when in reality you yourself needs to make the decision.  A tankless has been installed tens of thousands of homes throughout the greater Toronto area with positive reviews.

In some situations as tankless is not the right choice, you need to trust your water heater installer to shoot you straight.  The hard part is finding reputable tankless installers that are willing to tell you the whole truth and not just force the sale through.  I can tell you without hesitation that we and all employees put the homeowners interest first.  Operating on this simple principle ensures that the homeowner remains a customer and we remain in business. Simple as that.

Now back to the tankless misconceptions published throughout the internet.  A recent article regarding the pros and cons was published on thesop.org by a writing that appears to have just taken some common thoughts regarding the system and published them as if completely true.

Below is our response to the author regarding his article.

Hello John,

I read your article on thesop.org and wanted to correct you on a few things regarding tank vs tankless water heaters.

You said – Tankless water heaters are about 10 to 20% more energy efficient than traditional tank water heaters.

Tankless range from 82% to 98% efficiency, an expensive conventional tank brand new is lucky to be 60% so 20-30 percent is more accurate.

You said – Tankless water heaters work best when only one water tap is using hot water.

That’s not accurate at all, a tankless can easily run 3 showers and a dishwasher simultaneously (or some similar combination).

You said – If water taps are far apart from each other, it is recommended to buy another tankless water heater.

How does that even make sense? A tankless is designed to produce enough hot water for your whole home and is usually installed very close to where the old tank was installed, thus the hot water has the exact same distance to travel.

You said – Water does not instantly heat up when using a tankless water heater, but does with a tank heater.

This is backwards, it does heat up instantly, tankless are sometimes referred to as insta-hot water heaters.

You said – Tankless water heaters require yearly maintenance in order to remain efficient.

This is correct but not a bad thing as you stated… any and all water heaters see a 2% reduction in efficiency every year due to scale and lime build up.  A tankless is designed to have the scale removed or flushed out of the system so that it maintains its very high efficiency rating.  A conventional tank has no flush or maintenance thus the scale builds up year after year.   Think of the efficiency these two water heating systems are operating at 10 years down the road.

You’re a university student,  I know you can do better than this.   Let me know if you’re interested in re-writing, correcting, or doing another article on the subject. I would be more than happy to answer any questions or provide any help needed to accurately portray the pros and cons of tankless systems.

Read the original article here

Direct Energy and Reliance Fined

Canadian Water Heater Competition

The Canadian Competition Bureau has issued a fine of 25 million dollars to both Direct Energy and Reliance Comfort. The charges suggest that the two water heater rental companies have been gouging customers and making it ridiculously difficult to end contracts. Both Direct Energy and Reliance offer rental water heaters throughout Ontario.

Critics suggest that the industry is mainly a big scam as the cost of renting a water heater is nearly high enough to cover the cost of owing one. In addition the penalties to exit a contract are exorbitant and designed to confuse and frustrate a customer into giving up.

Interestingly this isn’t the first time that Direct Energy has been in hot water. In 2002 following a similar investigation the Competition Bureau enforced new rules and conduct guidelines that Enbridge Services (now Direct Energy) was required to follow under a 10 year consent order. The investigation found that Direct Energy re-engaged in the sleazy conduct in February of 2012.

As for Reliance, the company was apparently in a co-operative discussion regarding its hot water tank return policy. They also suggested that the company had initiated the difficult return policy in an attempt to thwart rival water heater companies.

I cant think of a better reason to simply purchase your own water heater, be that a tankless or just your conventional power vent. The rental business can be full of bureaucracy and technicalities. If you must have the peace of mind that comes with a full service, 24 hour emergency replacement then it might be worthwhile to look into maintenance plans. These are usually only 5-10 bucks a month, depending on equipment and gives you a full sense of security, oh ya, also no long term contract.

Interested in moving away form a rental and into owning your water heater?

We have helped many of our customers escape their long term contracts.

We can Help you as well.

(647) 925-1930

Upgrade Your Water Tank To A Tankless Systems


Upgrade Your Water Heater And Get Reduced Energy Bills!

That’s right, as if saving up to 40% on your water heating bills wasn’t enough incentive; we are offering ‘CASH BACK’ for upgrading your water heater to one of our Green Plan options.

We’ve listened to our customer demands and provided a number of options for you to upgrade and save. With our HIGH efficiency upgrades you can start to see some significant savings on your energy bills, its not uncommon for client to see 40% reductions!

 The Green Plan

Rinnai Tankless Water Heater – High Efficiency

$39.95 per month

  • As low as $39.95 per month installed!
  • Up to 40% more efficient than an older hot water tank
  • No energy costs when you are away from home or it’s not in use
  • Greenhouse gas reduction of 1 tonne per year
  • Never run out of hot water
  • Wall mounted space saving design
  • 20 year-plus lifespan
  • Plus, get ‘Cash Back’

We are one of the largest installers of Rinnai Tankless systems in Ontario.

State Condensing Premier PV – High Efficiency

$34.95 per month

  • As low as $34.95 per month installed!
  • Up to 40% more efficient than an older hot water tank
  • Condensing technology reuses heat for 90% thermal efficiency
  • Greenhouse gas reduction of up to 1 tonne per year
  • Glass lined to help prevent scaling
  • 50 gallon profile with 70 gallon performance
  • Plus, get ‘Cash Back’

Not able to upgrade to our HIGH efficiency options yet? Consider upgrading to a new Power Vented or Conventional model and you’ll save up to 15% on improved efficiency, plus we’ll give you CASH BACK for switching!

Power Vent – Natural Gas

$24.95 per month
  • As low as $24.95 per month installed!
  • 15-30% more efficient than an older hot water tank when you compare new technology and decrease from scaling
  • Flame Guard reduces risk of accidental fires and complies with FVIR regulations
  • Electric igniter, no open flames
  • Glass lined to help prevent scaling
  • Get ‘Cash Back’


Conventional – Natural Gas

 $17.95 per month

  • As low as $17.95 per month installed!
  • 15-30% more efficient than an older hot water tank when you compare new technology and decrease from scaling
  • Flame Guard reduces risk of accidental fires and complies with FVIR regulations
  • Glass lined to help prevent scaling
  • Get ‘Cash Back’


Here’s what you’ll get when you sign up for the GREEN PLAN today:

  • Selection of energy saving technologies that fit your budget and needs
  • Reduction in energy use
  • 24/7 Warranty covered during rental period
  • Improved safety and health benefits for your family
  • FREE removal of non-code venting ($150-$500 Value)
  • FREE installation & removal of existing tank ($400 Value)

Tankless Short Cuts and Cheat Joints

tankless gas pipes

It is important to get your tankless installed by a reputable company.  By this I mean someone who knows what they are doing when it comes to installing a tankless.  Heating your homes water with a tankless is a fundamentally different system than the 40 gallon conventional tank that is probably sitting in the basement now.  I will go over a few things to quiz your contractor on to ensure they really know how these systems work resulting in a much better end result for you.

Firstly there have been some negative issues reported with tankless systems, and yes sometimes it is the manufactures fault but a lot of these issues are actually due to improper installation;  the contractor.  A conventional tank uses a smaller volume of gas producing around 30,000 BTU’s.  A tankless uses larger volumes, close to 200,000 BTU’s, but with a much reduced frequency.  Installers could just “guestimate” pipe diameters necessary to provide a conventional tank with ample gas and 99% of the time is right.  A tankless needs the gas fitter to very accurately ensure that the unit receives enough gas to produce the 200,000 BTU’s necessary.  This is the main problem as to why a lot of tankless systems receive complaints from new owners.

Questions Ask Your Contractor Regarding a Tankless

  • Maximum distance of a ½ inch gas line needed to provide 200,000 BTU’s  – trick question, a 10 foot length can only carry roughly 132,000 BTU’s
  • What size gas line will my tankless need – In Toronto and areas all whole home tankless systems will need a ¾ inch connection minimum
  • If I purchase a condensing tankless is there any special installation needed?  – Yes, a condensing tankless requires a nearby drain to channel the water collected from the condenser.

Tankless Systems From Kijiji

Selling Tankless Throughout The GTA

I get a number of updates regarding tankless systems from Google Alerts, what surprises me is the number of people and companies that post ads for tankless systems on there.  Who buys these systems? Sure they are cheap but can you be certain that your new no-name tankless you just spent $1200 on can even be installed in your home? Where do you buy the vent kit and necessary vent pipe? Who is going to install it?

Be it a tankless, furnace, boiler, or any other combustible system in your home it needs to be installed by a professional.  These systems can kill you and your family if they are not installed properly.  Proper venting is so important it is literally a matter of life and death.

We have been in business for years and know the ins and outs of tankless installation in the Greater Toronto area, if you have any question regarding some system you bought off Kijiji give us a call, information is always free.

If your skeptical of random tankless systems on Kijiji and looking to purchase a tankless in Toronto, give us a call or fill out our quick form on the side of the page.  We can get you a great deal and tankless quotes are also free.

Tankless Concerns

Here is an interesting post that I spotted on RedFlagDeals – that’s a popular Canadian site offering deals and helpful info to people. I recommend you check it out if you’re interested.  Anyways this user had some questions regarding tankless water heaters and was looking for responses from current owners.  Here is their inquiry.

I’ll be moving into a brand new town-home in downtown Toronto next year, and we need to decide on which option to go for the water heater:

  1. Rent the tank system from Direct Energy (installed by builder…)
  2. Buy a tank system and replace the rental
  3. Rent a tankless system
  4. Buy a tankless system

Our priorities are, in order of most important first:

  1. Space
  2. Hot Temperature
  3. Continuous hot water
  4. Noise
  5. Multiple appliances
  6. Up-front costs
  7. Operating & Maintenance costs

I know the tankless system wins for 1 and 3… but what about 2, 4, and 5? After reading through this thread, I only read a few things about the noise issue. We want to mount this on a wall to save space and use that area as storage, but if it’s going to rattle our small townhome’s walls, that’s a serious concern.


Here Is Our Take

Right off the bat I would instantly recommend a tankless if your number one concern is space.  A tankless wins hands down.  I will go though the issues this user brought up briefly.

  1. Space – tankless saves a lot, it wins.
  2. Temperature – Toss up, but I would probably give it to the tankless because of its precision
  3. Continuous supply – obviously the tankless takes this category
  4.  Noise – depends on which type of conventional tank you could install, but I call it a draw – both would probably be power vented units so the blower makes the most noise.
  5. Tank wins but only for a short period as it will run out of water as more appliances demand hot water.
  6. Tank is cheaper for sure – a tankless does have much higher upfront costs.
  7. Tank – a tank will be cheaper on maintenance as there really isn’t any, but that tank has a lifespan of 8 years where as the tankless is 20.  Yep you will pay a little more on maintenance but it more than makes up for it over time.